Web
sites

Starter websites are typically delivered within 2 weeks of receiving your content and brief. Custom Business builds run 3 to 6 weeks depending on scope. Growth & Automation projects are scoped individually and timelines are agreed upfront. The main variable is how quickly you can get us what we need, the faster you provide content, logos, and photos, the faster we can build.

The website is hosted on Known Digital's infrastructure, which means the site is tied to your hosting plan with us. If you stop hosting, the site comes down. This is made clear upfront. The build fee covers the design and development work. If you want a fully portable website you own independently, that's a different type of project and we can discuss it.

Minor updates are included in your hosting plan. For anything bigger, new pages, major redesigns, new features, we'll quote separately. Most of our clients find the included monthly updates cover everything they actually need to change.

Your logo, brand colours if you have them, any photos of your business or team, and the copy for each page. If you don't have photos we can work with stock imagery. If you're not sure what to write we can help with that too, just let us know when you get in touch.

Yes. The Growth Platform add-on covers CRM, automations, SMS and email tools, online booking, reputation management and reporting. For more advanced needs like AI-powered tools, client portals, integrated business systems or workflow automation, our Growth & Automation engagements are scoped on a custom-quote basis.